The Ride Atlas - Privacy Policy
Last Updated: November 17, 2025
1. Introduction
This Privacy Policy explains how The Ride Atlas ("we", "us") collects, uses, and protects your personal information. We follow GDPR and Dutch data protection laws.
By using The Ride Atlas website or app, you agree to the handling of your data as described here.
We only collect what we need to run our service, and we never sell your data.
2. What Information We Collect
Information You Provide
- Account details: Email, name, password (encrypted), profile photo
- Content you upload: Routes, photos, reviews, questions, comments
- Payments: Processed securely by Stripe. We only see limited information.
Information Collected Automatically
- Usage data: Pages visited, features used, search terms
- Technical data: IP address, browser, device type
- Analytics data: Product usage and behavior (via PostHog)
- Cookies: Essential and preference cookies
Information From Third Parties
If you sign in with Google, we receive:
- Email address
- Name and profile photo
We do not access contacts, calendars, or other Google data.
3. How We Use Your Information
We use your data to:
- Operate and improve our service
- Understand how users interact with our features (product analytics)
- Display routes, photos, reviews, and other content you share
- Process payments and manage subscriptions
- Send important account or service updates
- Prevent misuse or fraud
- Meet legal and tax requirements
4. How We Protect Your Data
We use industry-standard security measures, including:
- HTTPS encryption
- Encrypted passwords
- Secure, encrypted databases
- PCI-certified payment processing
- Limited internal access to personal data
5. Your Rights
Under GDPR, you can:
- Access your data
- Download your data
- Correct inaccurate information
- Delete your account
- Withdraw consent
- Object to processing
- File a complaint with your data protection authority
To exercise your rights, email [email protected].
We respond within 30 days.
6. Data Retention
- Active accounts: Data is retained while your account is active.
- Deleted accounts: Personal data is removed within 30 days, except:
- Payment records (7 years for tax reasons)
- Public content may remain unless you request deletion
7. Cookies
We use cookies to:
- Keep you logged in
- Remember your preferences
You can control cookies through your browser. Some features may stop working if disabled.
7. International Data Transfers
Most data is stored in the EU.
Some providers may process data outside the EU.
We use legal safeguards such as Standard Contractual Clauses.
9. Changes to This Policy
We may update this policy occasionally.
Significant changes will be communicated by email or in-app.
10. Contact
Email: [email protected]